Internet fax service provider Faxage has enhanced the security features of its platform to ensure the integrity, confidentiality and availability of customer information in the Internet fax environment. The additional security measures are offered as standard features with all Faxage accounts.
The four new security features are:
1. SSL protection for the entire login session on the Faxage website interface.
2. SSL protection for all transactions on the Faxage Internet Fax API. This tool enables the Faxage service to be used as a fax back-end that integrates into the user’s back-office systems or software.
3. Enhanced secure email delivery of incoming faxes by allowing the delivery of password-protected SSL links rather than the actual fax content; PGP encryption of the content; and password protection of PDF fax documents using high-security AES encryption. In addition, TLS/SSL email transport layer security was added for server-to-server transport encryption.
4. Secure email fax sending using either PGP to encrypt the fax content or Faxage’s email TLS/SSL support.
Faxage made the move to boost its platform’s security as acceptance of Internet fax continues to grow in many business environments. The new security features meet the regulatory compliance of HIPAA, SOX, GLB and other compliance standards Faxage’s clients may face. “We are excited to offer these features to our clients and potential clients,” said Christian Watts of Colorado-based EC Data Systems, which owns and operates the Faxage service. “With the addition of these features, our security measures are among the strongest in the industry. This is a clear message that we understand and value our clients’ business requirements and continue to enhance our platform to meet or exceed them.”
Watts added that although Internet fax has privacy advantages over shared fax machines, a service provider must still provide the appropriate mechanism to protect electronic copies of faxes so clients can realize the benefits of Internet fax without introducing additional risk. Faxage’s new security features complement the online fax service’s reporting and customer-controlled account security levels by allowing for compliance monitoring that ensures security and effective organizational controls.